Privacy Policy
Your privacy is important to us. This policy explains how Autism Pal collects, uses, and protects your information.
Last updated: January 7, 2025
Autism Pal is committed to protecting the privacy and security of our users, especially children with autism spectrum disorder and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS application and services.
Key Privacy Principles:
- • We collect minimal data necessary for app functionality
- • We never sell personal information to third parties
- • All data is encrypted and stored securely
- • You control your data and can delete it at any time
- • We comply with COPPA (Children's Online Privacy Protection Act)
- • AI features use third-party providers with strict privacy controls
Auto-Renewable Subscriptions
Autism Pal offers the following auto-renewable subscription options:
Autism Pal Weekly
• Price: $4.99 per week
• Length: 7 days
• Type: Auto-renewable weekly subscription
Autism Pal Yearly
• Price: $49.99 per year
• Length: 365 days
• Type: Auto-renewable annual subscription
Important Subscription Details:
- • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
- • Your account will be charged for renewal within 24 hours prior to the end of the current period
- • You can manage and turn off auto-renewal in your Account Settings at any time after purchase
- • Any unused portion of a free trial period will be forfeited when purchasing a subscription
- • Subscription prices may change with 30 days notice
Account & Subscription Information
- Account Details: Name, email address, organization (for clinic accounts)
- Subscription Data: Subscription type, renewal dates, payment history
- Payment Information: Billing address, payment method (processed securely through Apple's App Store)
- Profile Information: User preferences, app settings, accessibility needs
App Usage & Therapy Data
- Visual Schedule Data: Custom images, schedules, and tasks you create
- Communication Tools: Picture-based communication data, custom categories
- Behavior Tracking: Progress data, behavior logs, goal achievements
- Social Stories: Custom stories and interactive content
- Audio Recordings: Custom audio prompts and instructions (stored locally on device)
- Usage Analytics: App features used, session duration, error reports (anonymized)
Device & Technical Information
- Device Data: iPhone/iPad model, iOS version, app version
- Technical Data: IP address, device identifiers, crash logs
- Location Data: We do not collect location information
- Network Data: Connection type, performance metrics
Important Note About Children's Data:
We comply with COPPA and do not knowingly collect personal information from children under 13 without parental consent. All therapy data and progress information is controlled by parents, guardians, or authorized therapists.
Autism Pal leverages advanced artificial intelligence technology from leading third-party providers to deliver personalized learning experiences:
AI Learning Engine
Powered by third-party AI providers for adaptive learning and personalized content
Data Processing
AI processing is performed by third-party providers with strict data protection standards
Privacy Controls
All third-party AI providers are bound by strict privacy agreements and data protection requirements
Third-Party AI Providers:
- • All providers are vetted for privacy and security compliance
- • Data processing agreements ensure user data protection
- • No personal information is shared beyond what's necessary for AI functionality
- • Providers are prohibited from using data for their own purposes
Primary Uses
- App Functionality: Provide core features like visual schedules, communication tools, and behavior tracking
- AI-Powered Learning: Deliver personalized content and adaptive difficulty through third-party AI providers
- Subscription Management: Process payments, manage renewals, and provide customer support
- Progress Tracking: Save and sync therapy progress across devices (with your permission)
- Customer Support: Respond to support requests and troubleshoot issues
Secondary Uses
- Service Improvement: Analyze usage patterns to improve app features (anonymized data only)
- Communication: Send important updates, security notices, and subscription-related communications
- Legal Compliance: Meet legal obligations and protect user safety
- AI Enhancement: Improve AI algorithms while maintaining user privacy
What We DON'T Do:
- • We never sell your personal information
- • We don't share therapy data with third parties beyond AI providers
- • We don't use your data for advertising purposes
- • We don't track your location or browsing behavior
- • We don't share data with unauthorized third parties
We implement industry-standard security measures to protect your information:
Technical Safeguards
- • End-to-end encryption for data transmission
- • AES-256 encryption for stored data
- • Secure authentication and access controls
- • Regular security audits and updates
- • Secure cloud infrastructure (AWS/Azure)
- • Third-party AI provider security compliance
Operational Safeguards
- • Limited employee access to user data
- • Background checks for all staff
- • Regular security training programs
- • Incident response procedures
- • Data breach notification protocols
- • Third-party provider security audits
Data Breach Protocol:
In the unlikely event of a data breach, we will notify affected users within 72 hours and provide detailed information about the incident, steps taken to resolve it, and measures to prevent future breaches.
You have the following rights regarding your personal information:
Access & Portability
Request a copy of all personal data we have about you in a portable format.
Correction & Updates
Update or correct any inaccurate personal information.
Deletion & Erasure
Request deletion of your account and all associated data.
Restriction & Objection
Limit how we use your data or object to certain processing activities.
Subscription Management
Cancel or modify your subscription at any time through your device settings.
How to Exercise Your Rights:
To exercise any of these rights, contact us at:
We will respond to all requests within 30 days.
Our app integrates with the following third-party services:
Apple App Store
Handles app distribution, payments, and subscription management. Subject to Apple's Privacy Policy.
iCloud (Optional)
Syncs app data across devices if enabled. Subject to Apple's Privacy Policy.
AI Technology Providers
Third-party AI services for personalized learning and content adaptation. All providers are bound by strict privacy agreements.
Analytics Services
Anonymized usage statistics to improve app performance. No personal data shared.
Autism Pal is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.
International Compliance:
- • GDPR compliant for EU users
- • PIPEDA compliant for Canadian users
- • Privacy Act 1988 compliant for Australian users
- • COPPA compliant for all users
- • Adequate safeguards for all international transfers
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You:
- • Email notification for significant changes
- • In-app notification upon next login
- • Updated date at the top of this policy
- • 30-day notice period for material changes
- • App Store update notifications for policy changes
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@autismpal.com
Phone: +1 (555) 123-4567
Response Time: Within 48 hours
Mailing Address
Autism Pal
Privacy Department
123 Tech Street
San Francisco, CA 94105